Privacy Notice​

Except for instances where visitors explicitly choose to receive specific Learn by Design marketing or other informational materials, Learn by Design will not use personal data collected from our Website to distribute marketing or informational materials.

This privacy notice is in two parts.

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Part 1: Under the EU General Data Protection Regulations (GDPR), we are required to update the data protection references in our engagement letters and emails with clients and, in the case of individual clients, provide certain details regarding our company and collection and use of your personal data. This is set out in more detail below.

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Part 2: The second part sets out, in relation to information we collect from this Site, the practices we follow to respect the privacy of all visitors.

 

Part 1

Learn by Design works with and on behalf of companies to provide educational services and programmes. Our office is based at 49 Kepler, Lichfield Road Industrial Estate, Tamworth, Staffordshire B79 7XE. We can be contacted at any time on learn@bydesign-group.co.uk

 

What are your rights?

If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter.

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If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

Unless otherwise agreed with you, we will only collect basic personal data about you, which does not include any ‘sensitive personal data’. This information does, however, include the likes of your name, work address, email address and job title.

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A full list of your rights under GDPR is as follows:

1. The right to access the personal data we hold on you

2. The right to correct and update the personal data we hold on you

3. The right to have your personal data erased

4. The right to object to processing of your personal data

5. The right to data portability

6. The right to withdraw your consent to the processing at any time for any processing of personal data to which consent was sought.

7. The right to object to the processing of personal data where applicable.

8. The right to lodge a complaint with the Information Commissioners Office. You can contact the Information Commissioners Office via email, on 0303 123 1113,  or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

 

Data Collection

We need to know basic personal data in order to provide you with our services, and to claim our right to be paid in return for our services, under our standard terms of business / contract we have with you. If you do not provide this information, then we will be unable to provide the services you have requested. We will not collect any personal data from you that we do not need in order to provide and oversee the services we have agreed to provide you with.

 

Use of Data

All the personal data we hold about you will be processed by our staff in the United Kingdom and no third parties will have access to your personal data unless there is a legal obligation for us to provide them with this. We have set out below the legal bases for Learn by Design to process your data.

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Some of our processing is necessary for compliance with a legal obligation. For example the contractual obligations set out when working on behalf of our clients.

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We may also process data if it is necessary for the performance of a contract with you, or to take steps to enter into a contract. An example of this would be processing your data in connection with providing you with services.

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We will also communicate with you information about other services we can offer you and update you about our activities.

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Where your information is used other than in accordance with one of these uses, we will first obtain your consent to that use.

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We take all reasonable steps to ensure that your personal data is processed securely and more information on this can be found on our website.

 

How long we keep it

We will generally keep your personal data for a minimum of 6 years, after which time it will be destroyed if it is no longer required for the lawful purpose(s) for which it was obtained. If you consent to marketing, any information we use for this purpose will be kept with us until you notify us that you no longer wish to receive this information.

 

Sharing your personal data

Your personal data will only be shared with third parties including other data controllers where it is necessary for the performance of the data controllers’ tasks or where you first give us your prior consent. It is likely that we will need to share your data with

• other group members in the same group as Learn by Design (each will be a separate legal entity and will be responsible to you as a data controller);

• Our agents, suppliers and contractors. For example, we may ask a supplier to send out newsletters on our behalf, or to maintain our database software, or to provide us with administration, IT and other related services;

 

Part 2

At Learn by Design we have focused on implementing fair information practices that are designed to protect your privacy. If you have questions or you do not feel that your concerns have been addressed in our privacy statement, or you just want to talk with us, feel free to contact us by email at learn@bydesign-group.co.uk

 

Data Collection

We collect personally identifiable information that is voluntarily provided by visitors to this Site (User Data). The User Data that Learn by Design receives from Site visitors includes name, title, address, email address, screen name, telephone and fax numbers, and any other information provided by visitors in email messages or attachments thereto.

Typically, User Data is collected in order to assist visitors to:

• register for certain areas of the Site

• distribute requested reference materials

• submit resumes or work history information

• submit graduate application form

• contact us for further information

• enter quick surveys, quizzes, or benchmarking surveys

• register for events, courses and conferences.

It is Learn by Design’s policy to limit the information collected to only the minimum information required to complete a Site visitor’s request.

Learn by Design’s intention is not to seek any sensitive information through our Site unless legally required for recruiting purposes. Sensitive information includes a number of types of data relating to race or ethnic origin, political opinions, religious or other similar beliefs, trade union membership, physical or mental health, sexual life, or criminal record.

 

Use of User Data

User Data obtained by the Site is used for internal business purposes of Learn by Design and in connection with a visitor’s request. This data is not shared with others for unrelated purposes unless stated in this Privacy Policy or otherwise communicated to the Site visitor.

Learn by Design makes every practical effort to avoid excessive or irrelevant collection of data. If a visitor believes the Site has collected excessive information, we encourage the visitor to contact us at learn@bydesign-group.co.uk to raise any concerns.

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Except for instances where visitors explicitly choose to receive specific Learn by Design marketing or other informational materials, Learn by Design will not use personal data collected from our Website to distribute marketing or informational materials.

 

Third Parties

It is Learn by Design’s policy only to disclose User Data to third parties under the following circumstances:

• when explicitly requested by the visitor

• when required to deliver publications or reference materials requested by the visitor

• when required to facilitate conferences or events hosted by a third party

• when required to meet any other request of a visitor.

 

Use of Cookies

A cookie is a tiny element of data that a website can send to a visitor’s computer’s browser so that this computer will be recognised by the site on their return. Cookies allow our web server to recognise a computer on connection to the Site, which in turn allows the server to make downloading of pages faster than on first viewing. In addition, cookies may also be used by us to establish statistics about the use of the Site by Internet users by gathering and analysing data such as: most visited pages, time spent by users on each page, site performance, etc. By collecting and using such data, we hope to improve the quality of the Site.

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The data collected by our servers and/or through cookies that may be placed on your computer will not be kept for longer than is necessary to fulfil the purposes mentioned above. In any event, such information may not be kept for longer than one year.

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Navigation data about site viewers is automatically collected by our servers. If you do not wish to have this navigation data collected, we recommend that you do not use the Site. A visitor can also set their browser to block the recording of cookies on their hard drive to minimise the amount of data that may be collected about your navigating on the Site. The browser on a computer can be set to notify the user when a cookie is being recorded on their computer’s hard drive. Most browsers can also be set to keep cookies from being recorded on their computer. However, for optimal use of the Site, we recommend that visitors do not block the recording of cookies on their computer.

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All Learn by Design’s servers and computer systems are protected from outside intrusions. As a result, all data that may be collected about Site viewers through the use of cookies will be protected from unauthorised access.

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Cookies used on the Site are only active for the duration of the visit. Cookies used on this site are not stored on visitor’s computer once you have closed your web browser. Information generated by the use of cookies may be compiled into an aggregate form so that no individual can be identified.

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We may at some stage use cookies to identify users when they visit the Site to use personalised services. In such circumstances these cookies may be kept on the hard drive of their computer following closure of the web browser. Cookies used in connection with such services enable us to build up a profile of our users and to develop personalised versions of the Site.

For more information about cookies, please see the Information Commissioner’s website home page or the Interactive Advertising Bureau.

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A visitor may choose to not receive a cookie file by enabling your web browser to refuse cookies. The procedure for refusal of cookies may vary for different software products. Please check with your internet browser software help or your software supplier if you wish to refuse cookies.

 

Third-party Links

There are several places throughout this Site that may link to other Websites that do not operate under Learn by Design’s privacy practices. When visitors link to other Websites, Learn by Design’s privacy practices no longer apply. We encourage visitors to review each site’s privacy policy before disclosing any personally identifiable information.

 

Choices

As a policy, visitors are not required to register to gain access to this Site. Personally identifiable information provided to Learn by Design through this Site is provided voluntarily by visitors. Should visitors subsequently choose to unsubscribe from mailing lists or any registrations, we will provide instructions on the appropriate Website area or in communications to our visitors; or a visitor may contact Learn by Design at learn@bydesign-group.co.uk.

 

Access

Each visitor has the right of access to personal data they have submitted through this Site.

User updates of information should be handled by going back through the registration process. Enquiries about the accuracy of identifying information previously submitted, or requests to have information removed, should be directed to learn@bydesign-group.co.uk.

 

Security

All Learn by Design employees are instructed to follow a group-wide security policy. Only authorised personnel are provided access to personally-identifiable information and these employees are required to agree to ensure confidentiality of this information.

 

Modifications

Learn by Design reserves the right to modify or amend this statement at any time. The effective date will be displayed at the beginning of this statement. To keep visitors informed, Learn by Design will notify users of material changes to our Privacy Statement by prominently identifying a link on our website home page to the updated Privacy Policy for a period of not less than two weeks.

 

Consent

By continuing to use the Site and by providing any personal data (including sensitive personal data) to us via the Site or email addresses provided on the Site, visitors are consenting to our use of your personal data as set out in this Privacy Policy. Please do not send us any personal data if you do not want that information to be used by us in this manner.

 

Copyright

All documents, programmes, publications, designs, products, processes, software, technology, information, and ideas (Content) provided by or described in this Site are the property of Learn by Design and/or its affiliates or suppliers and are protected by U.K. and international copyright laws and other intellectual property laws, unless stated otherwise. The Content is provided to users of this Site for informational purposes only. Except as expressly permitted below or by applicable law, users may not copy (except to the extent required in order to use the site in accordance with the Legal Notice), store in any medium (including in any other website), distribute, transmit, re-transmit, broadcast, modify, or otherwise make available or communicate to the public any part of the Site or systematically extract material from the Site or any document available through it or in any other way exploit commercially all or any part of the Site or any document available through it without our prior written permission.

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Users may print or save one copy of any page of the Site and documents available through it (other than documents provided by third parties) for their own personal use.